Buttons & SOS Calls

What the watch buttons do

Frequently Asked Questions

This is necessary so the small LED screen can be viewed. Once the screen has turned off (by pressing the crown button again, or automatically after a few seconds), the hands will move back to the correct position. 

This means that you have no contacts set as an emergency number. Please go to contacts and make sure that you have a contact and set emergency contact to yes.

This gives the user the option to hang up the watch in case they accidentally make an SOS call. Without this, users can’t hang up calls until their loved one hang up the phone/the ringout time runs out. 


If you’d like the watch to be set so the user can’t accidentally hang up a call, please let us know and we can do this for you. 

Firstly, the display will show the current date and time in digital format.


The device will also show the battery in the top left corner. The battery level is represented with either 0, 1, 2, 3 or 4 bars. With 0 being very low battery and 4 being full, or close to full.


Top, right of center is the speaker volume.


In the top right corner is the signal strength. This is represented by bars, similar to that of your cell phone. If there is an X, this means that there is no signal. 


You may see a home icon, this means that the device is in the home range (near the charging dock or mini beacon).


If there is a location pin, this means that the device is searching for GPS locations as it is outside the home range (it isn’t near the charging dock or mini beacon).


If there is a square with a cross on it, this means that emergency tracking is activated on the app.