How to Setup Your Tranquil Watch
How to Setup Your Tranquil Watch
Full Setup Video
Make sure to watch this from beginning to end, as otherwise you will miss important sections.
Watch, Charging & Straps
These videos cover the physical elements of the watch, anything you can touch or feel.
Introduction
Welcome and what we’ll cover
What's in the box?
What came with your watch
Charging & Activation
How to charge and activate the watch
Buttons & SOS Calls
What the watch’s buttons do
Mini Beacons (MUST WATCH)
Mini Beacons
(MUST WATCH)
What beacons are and where to put them
Locking Strap (skip if you didn't buy)
How to attach a locking strap
Tranquil App
These videos cover how to download, setup and use the app.
Downloading & Logging in
How to download and log in to the app.
In this video
- How to find and download the app
- Finding your login information
- Logging in to the app
Dashboard (Home Screen)
What all the features and buttons mean
In this video
- What all the buttons do
- Emergency tracking (use if they’re missing)
- Calling the watch with one top
Map (Tracking)
Map Screen
(Tracking & Locating)
How to track their location and see where they’ve been
In this video
- Checking where the wearer is
- Looking at locating history (where they’ve been)
- What all the map buttons do
Safe Zones (Geo-Fences)
How to be alerted when they’ve left a certain area
In this video
- Creating and deleting multiple safe zones
- Changing the size and shape of safe zones
- Naming safe zones (e.g. Mom’s house)
Notifications
Select which alerts you get by app, call or email
In this video
- Set who get alerts (e.g. family members)
- What you’re notified about (e.g. they’ve left a safe area)
- How you’re notified (e.g. by app, call or email)
Contacts
Who can call or be called by the watch and in what order
In this video
- Who can call in to the watch (whitelist)
- Who’s called by the watch when the SOS button is pressed
- Which order the contacts are called in
Settings
inc. time, language, volume etc.
In this video
- Changing the time zone (e.g. EST to PST)
- Changing the language (e.g. al español)
- Setting the volume of the watch’s speaker
- How long the watch’s data is retained
Calling
How to call in or out from the watch
In this video
- Pressing the watch’s SOS button to make a call
- Dialling the watch’s number from your cell
- What happens when you’re called by the watch
